Thank you for shopping with RIZEK PLUS LLC. We are committed to providing a convenient and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays will generally begin processing on the next business day.
Once your order has been processed and shipped, tracking information will be provided when available.
Processing times may occasionally be longer during holidays, promotional periods, high order volumes, or circumstances outside our reasonable control.
2. Shipping Times
Estimated delivery times vary depending on the destination, shipping method, product availability, and carrier.
Typical estimated delivery timeframes are:
-
United States: Approximately 3–10 business days
-
International Orders: Approximately 7–20 business days
These are estimates only and are not guaranteed delivery dates.
Delivery may take longer because of carrier delays, weather conditions, customs processing, holidays, incorrect addresses, or other circumstances outside our reasonable control.
3. Shipping Charges
Applicable shipping charges will be displayed during checkout before you complete your purchase.
Shipping costs may vary based on the destination, order size, product type, and shipping method selected.
From time to time, we may offer free or promotional shipping on eligible orders.
4. Order Tracking
When tracking information is available, it may be sent to you by email after your order has shipped.
Please allow some time for tracking information to become active after the carrier receives and scans your package.
If your tracking information has not updated for several business days, please contact us so we can assist you.
5. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you provide an incorrect or incomplete address, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or been shipped.
Additional shipping charges may apply if an order needs to be reshipped because of an incorrect or incomplete address.
6. Lost, Stolen, or Damaged Packages
If your package appears to be lost, stolen, or damaged during delivery, please contact us as soon as possible.
Email: RIZEKPLUS1122@OUTLOOK.COM
Phone: +1 567-654-7112
We will review the situation and provide assistance based on the circumstances and available carrier information.
Once an order has been confirmed as delivered by the shipping carrier, RIZEK PLUS LLC cannot guarantee recovery of packages that are subsequently lost or stolen after delivery.
7. International Shipping
For international orders, delivery times may vary depending on the destination country, customs procedures, and local carrier.
Customers may be responsible for applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
These charges are generally outside our control and may not be included in the product or shipping price.
Customers are responsible for complying with applicable import requirements in their country.
8. Delivery Delays
RIZEK PLUS LLC is not responsible for shipping delays caused by circumstances outside our reasonable control, including:
-
Severe weather
-
Natural disasters
-
Carrier disruptions
-
Public holidays
-
Customs delays
-
Transportation disruptions
-
Incorrect or incomplete delivery information
-
Other unforeseen circumstances
If your order is significantly delayed, please contact our customer support team and we will make reasonable efforts to assist you.
9. Multiple Items in an Order
Depending on product availability, fulfillment location, or shipping arrangements, items from the same order may occasionally be shipped separately.
If your order is shipped in multiple packages, you may receive separate tracking information.
10. Contact Us
If you have questions about our Shipping Policy or your order, please contact us:
RIZEK PLUS LLC
123 14th St
Lakewood, New Jersey 08701
United States
Email: RIZEKPLUS1122@OUTLOOK.COM
Phone: +1 567-654-7112
Thank you for choosing RIZEK PLUS LLC. We appreciate your business and look forward to serving you.